Privacy Policy

Artisan Borders

Artisan Borders respects your privacy and is committed to protecting the personal information you provide when contacting us or requesting services.

Information We Collect

When you contact Artisan Borders, request an estimate, or schedule a service, we may collect personal information including:

• Name
• Phone number
• Email address
• Service address or project location
• Project details or service requests

This information is collected when you submit a form on our website, communicate with us by phone, text message, or email, or request services from our company.

How We Use Your Information

The information we collect is used solely for business purposes related to providing our services, including:

• Responding to inquiries
• Preparing and sending estimates
• Scheduling services
• Sending invoices and receipts
• Providing project updates
• Customer support and communication related to services we provide

SMS Communication

If you provide your phone number, you may receive SMS messages from Artisan Borders related to your requested services. These messages may include estimates, scheduling confirmations, appointment reminders, invoices, crew arrival notifications, and project updates.

In some cases customers may receive occasional follow-up messages related to care or maintenance of products or services previously installed by Artisan Borders.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messaging at any time by replying STOP, END, UNSUBSCRIBE, or CANCEL. For assistance reply HELPor contact us at 801-613-9623.

Email Communication

If you provide your email address when contacting Artisan Borders or requesting services, we may use it to send estimates, invoices, scheduling confirmations, project updates, or respond to inquiries related to our services.

Artisan Borders does not send unsolicited marketing emails.

Information Sharing

Artisan Borders does not sell, rent, or share your personal information or phone number with third parties for marketing purposes.

Information may be shared with trusted service providers or contractors only when necessary to fulfill the services you request. For example, customer information such as name, phone number, and service address may be shared with suppliers, delivery providers, or installation partners in order to provide materials, delivery services, or installation services related to your project.

These partners are only permitted to use the information as necessary to perform the requested service and are not permitted to use it for their own marketing purposes.

Information may also be shared with trusted business service providers when necessary to operate our business, such as scheduling, invoicing, communication, or customer management platforms.

Data Protection

Artisan Borders takes reasonable steps to protect the personal information you provide through our website and communications. We implement appropriate safeguards to help protect your information from unauthorized access, disclosure, or misuse.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is used, you may contact us at:

Artisan Borders

Phone: 801-613-9623